Norwood Systems (ASX:NOR) Launches OpenSpan AI Voice Platform
Introduction of OpenSpan
Norwood Systems (ASX: NOR) has launched CogVoice OpenSpan™, a state-of-the-art AI voice platform designed for Communication Service Providers (CSPs). OpenSpan leverages Microsoft Azure’s robust infrastructure to facilitate the modernization and monetization of voice services while integrating advanced AI capabilities.
Technology and Integration
OpenSpan resolves challenges faced by CSP networks that typically lack the flexibility to support AI-powered applications seamlessly. By using Azure’s global scale and AI services, Norwood integrates real-time voice intelligence into existing CSP networks. Key features include fraud detection, live translation, and automated call summarization.
Benefits and Features
OpenSpan features a modular architecture allowing effortless integration with current CSP infrastructures, designed for 4G/5G SIP-IMS cores. The platform supports the monetization of both legacy and new AI-driven services, offering flexible pricing models for long-term revenue growth.
Engagement and Future Outlook
Norwood and Microsoft are conducting worldwide demonstrations of OpenSpan to educate CSPs on its transformative capabilities. Paul Ostergaard, CEO of Norwood Systems, stated, “OpenSpan is a game-changer for CSPs striving to stay ahead in the rapidly evolving AI landscape.” He emphasized that the platform empowers CSPs to innovate more rapidly and deliver superior customer experiences.
Rick Lievano, CTO, Worldwide Telecommunications Industry at Microsoft, also highlighted how OpenSpan enables CSPs to enhance their voice service offerings through Microsoft Azure’s AI capabilities.
Showcasing OpenSpan at MWC Barcelona 2025
Norwood Systems is set to showcase OpenSpan at MWC Barcelona in early March 2025. This event will provide CSPs a live demonstration of the platform’s groundbreaking capabilities and its potential to revolutionize voice networks.
Motley Fool contributor Abbie Stokes has no position in any of the stocks mentioned. The Motley Fool Australia's parent company Motley Fool Holdings Inc. has no position in any of the stocks mentioned. The Motley Fool Australia has no position in any of the stocks mentioned. The Motley Fool has a disclosure policy. This article contains general investment advice only (under AFSL 400691). Authorised by Scott Phillips.
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